How you know every check really happened

A promise, a paper log, or a record?

What should be on record.

• Every truck check. The time, the truck, whether it matched your records, and what happened if it didn't.
• Every visitor. Who, and when they signed in and out.
• Every round. The time and the area: fence line, trailer rows, docks, inside.
• Every supervisor visit. When it happened and what was found.
• Every incident. Written up the same shift and locked.
• Coverage. Who was on post, from when to when. A post that sat empty for an hour shows up.

Why a paper log isn't proof.

A paper log tells you what someone wrote down. It doesn't tell you when they wrote it. The fence line marked “walked” at 1, 2, 3 and 4 AM may have been filled in at 5:55.

That isn't always dishonesty. It's what happens when nobody can see the log until morning. When every check goes on record as it happens, the shortcut stops being an option.

What to ask your security company for.

• “Show me last night's rounds, with times.” By area, not a single line that says “rounds completed.”
• “Show me a round that was missed.” A company with a real record can show you the gaps too.
• “Can I see it right now?” If you have to wait for a report, you're seeing the past.
• “What happens when a round is missed?” Someone should notice that night, not next month.
• “Who was on post, from when to when?” So you know the hours you pay for were covered.

What it looks like with Galaxy.

Every truck check, visitor, round and supervisor visit goes on record as it happens. You watch it live from your phone or laptop, and a summary of the night is in your inbox every morning.

Incidents are written up and locked. You can see each officer's license and certification status. And there's nothing to buy or install: you just look.